Is Speech-to-Text Accurate Enough for Survey Reports?

Speech-to-text tools are now widely used across many industries.  They are quick, easy to access and, in many cases, already built into the devices people use every day.  On the surface, they seem like an obvious way to speed up report writing.  But when it comes to survey reports, accuracy is what really matters and that is where things need a closer look.

Where Speech-to-Text Works Well

To be fair, speech-to-text does have its place.

It works well for:

  • Quick notes
  • Internal messages
  • Short, informal content

If you are capturing a rough idea or sending a quick update, it can be very useful.  You speak, it types and you move on.

The problem starts when the content becomes more detailed, more technical and more important.

Where Accuracy Becomes a Problem

Survey reports are not simple documents.  They rely on detail, structure and correct terminology and this is where speech-to-text can struggle.

Technical terminology

Property reports are full of specific language.  Terms like “dilapidations”, “cornicing” or “Artex” are not always recognised correctly.

Even when the words are close, they are not always right and in a professional report, close is not good enough.

Numbers and measurements

Numbers are another common issue.

Something like:

  • 15,000 vs 50,000
  • 13 vs 30

can easily be misheard.  These are not small errors. They can completely change a valuation!

Real-world conditions

Most dictation does not happen in a quiet office.

Surveyors are often:

  • On-site
  • Outdoors
  • Moving between locations

Background noise, wind, and distance from the microphone all affect how well speech-to-text performs.  What sounds clear to you does not always translate clearly into text.  We can't always hear it either, but we will give it a very good go!

The Hidden Risk in Survey Reports

The biggest issue is not always obvious mistakes. It is the subtle ones.

A report can look fine at first glance, but when you read it properly, small errors start to appear.  A wrong word here, a missing phrase there. Over time, this affects the overall quality of the document.

Your reports are client-facing.  They represent your work and your professionalism.  Accuracy is not something you can afford to compromise on.

Time Cost vs Time Saved

Speech-to-text is often seen as a time-saving tool.

In reality, the process usually becomes:

  1. Dictate
  2. Read through
  3. Correct errors
  4. Fix formatting

By the time you have finished, the time saving is not always there.

With professional transcription, the process is simpler:

  1. Dictate
  2. Send
  3. Receive a completed document, formatted into your template and ready to send.

The difference is not just speed, it is how much extra work is required afterwards.

If you are weighing up where your time is best spent, it is worth reading Fee Earner or Typist? to see how quickly typing and correcting can add up.

We see quite a few clients using speech-to-text for the first draft and then sending it to us to turn into a properly formatted document.  It works well that way.

A Practical Approach

For many surveyors, the best approach is not choosing one or the other.

Speech-to-text can still be useful for:

  • Quick notes
  • Early drafts
  • Brief emails

But for structured, client-ready reports, professional transcription provides the accuracy and consistency needed.

If you want a clearer picture of how this works in practice, see What Is Audio Transcription for Chartered Surveyors.

Speech-to-text has improved, will continue to improve and can be a useful tool in the right situation, but for reports, where detail, structure and accuracy matter, it is not always enough on its own.

A professionally typed, clear, well-formatted document that is ready to send will always save more time in the long run.

If you want a simple way to dictate and get your reports back ready to use, you can record on your phone and send it directly to us using our dictation app.  We will take care of the typing, formatting and final document so you can focus on your work.  Call us on 020 7096 1663 or email us here.

Why More Surveyors are Switching to Mobile Dictation Apps

The way surveyors work has changed quite a bit over the years.

 

BackupTyping is a chartered surveying specialist audio transcription and document production company working with a variety of clients from large corporations to small niche companies, all receiving the same high quality and fast service from a team of audio typists who worked at senior levels in chartered surveying organisations. 

Try us instantly with our FREE dictation app!

BackupTyping Dictation App built for clients of our specialist property transcription service to use at no charge or licence. Just dictate and send to us at the touch of a button!

 

 

It's just typing right?!

NO … a specialist audio typing service is so much more than that!

An expert audio typist has been trained how to produce fast and accurate documents from dictation, resulting in a flowing movement over the keyboard and foot pedal - compare it to a talented pianist; fingers flowing smoothly over the keys and a foot rhythmically working the pedal - to produce documents in the most efficient way.

Not only is good practice required but also the ability to interpret what is being said and including adding correct grammar where appropriate without wasting valuable time stopping and starting.

Then better still are the industry expert audio typists.  These typists know and, more importantly, understand what you are saying - not just taking a stab in the dark.

And even better for all property professionals are property industry expert audio typists!  These typists know what dilapidations are and why they are done.  These typists know all about arbitrations and the formal layout required.  These typists can correctly hear and spell building terminology.

Property industry expert audio typists

So we disagree, it is not just a bit of a typing.  A great audio typist just makes it look easy!

Here's another reason to use the services of an experienced audio typist - We Tried Speech to Text - Backup Typing

 

BackupTyping has a team of property industry expert audio typists ready to get your documents typed and with our clients when you need them.  We work to your timescale, not you to ours.  From 2 hours to 24 hours – what do YOU need?

Simple, easy, cost effective solution – let us make your working life easy.

Fee Earner or Typist? | Why Outsourcing Typing Works

Fee Earner or Expensive Typist? 

Would you pay £100 to have a two page letter typed?  Of course not BUT you probably are.  

As a fee earner for your company, typing is the last thing you should be doing.  

Many people will think ‘well it's just a bit of typing’ but it will end up costing you a lot more than your time.  

Imagine a very normal scenario, you have a two page letter to type so approximately 1000 words.  

For a normal ‘pick and peck’ non-typist 1000 words will take approximately 40 minutes just to type and then to read through and correct any errors, add another 20 minutes so that’s 60 minutes.   

However, during the 60 minutes you’ve take 3 phone calls (maybe a lot more).  For the sake of argument let’s say one call is a quick 5 minutes but the other two are longer so perhaps 15 mins each which means during that hour you’ve been interrupted three times.  

And each time when you go back to your letter you need to gather your thoughts again, check where you got to and start again, taking a few minutes each time.  By the time you add all the time up, its probably close to 100 minutes – for a two page letter!  

But – you’ve saved the company money by typing it yourself rather than outsourcing it.  Actually no.  You used 60 minutes of your time doing the actual typing which as a fee earner (for example) is £100 per hour (your hourly charge to a client).  That’s one hour of doing less fee earning work, one hour less looking after your clients' needs.    

What would it cost to outsource to a property audio typing service?

If you dictated those 1000 words at a leisurely dictation speed of 100wpm that takes you 10 minutes to dictate.  Once dictated simply send to a transcription company. You can now focus on fee earning work.       

At BackupTyping we work on a 1:3 ratio ie 10 minutes would take us 30 minutes to type and proof read.  On our ‘same day’ service this would only cost £14.00, a considerable saving in money and in time.  

In a world where saving time and money is paramount it makes sense to outsource. 

 

BackupTyping provides a fast, accurate and experienced transcription for property professionals - saving you time and money. Call us on 020 7096 1663 to find out how we can help you.

Property audio typing/transcription service to Chartered Surveyors - it's what we know, we speak your language.

Who needs a transcription service?   Especially a property typing specialist

How much is a transcription service?

How Much Does Transcription Cost?

Transcription companies generally all charge per minute of dictation time.

This gives you the ability to calculate your cost instantly.

How Transcription Pricing Works

There are different structures to charging with most offering a 24-hour turnaround of documents as a standard service with the added services of same-day and overnight – all charged at different dictation minute rates.

You do need to check out the pricing structure quite carefully though, as they can look the same until you check how quickly you are getting your documents returned.

Another important consideration when looking at transcription services is to check they specialise in your industry – this really can make the difference in how the service runs and definitely the quality of documents you get back.  This will ensure that outsourcing your typing works for you!

Here at BackupTyping we specialise in property transcription and believe that transcription costs should be clear and transparent to ensure the service remains a cost-efficient solution for our clients.  We look at it a bit differently.  As ex-property secretaries we have always worked on the basis that what is dictated that day needs to hit the postbox/email address that day, so our standard service is Same-Day, giving a quick transcription service.  We do also have an urgent, overnight and 24-hour service of course.

This gives you the ability to choose when you need a document back and know what that charge will be before you have sent it.

Find Out if Transcription is Cost-Effective for You

You will find a free trial generally available, probably with a maximum limit of dictation, allowing your organisation to test out a company so you can rest assured they are as good as they say are!  In practice, most clients are surprised how low the cost is compared to their own time.

We also offer copy typing and document formatting services.

With BackupTyping there are no sign up fees or any hidden costs.

To instantly see our transcription service prices click here.

 

BackupTyping provides a fast, accurate and experienced transcription for property professionals - saving you time and money. Call us on 020 7096 1663 to find out how we can help you.

Which Transcription Service? Specialist versus Non-Specialist

If you’ve looked into outsourcing transcription, you will have come across a wide range of providers.  Some cover multiple industries. Others specialise in just one.

So, which is the better option?

What Is a Specialist Transcription Service?

A specialist transcription service focuses on one particular industry and understands it well.

For example:

This means they are familiar with:

They do not need to learn as they go.

Why Industry Knowledge Matters

Transcription is not just about typing words it also involves understanding what is being said.

In the property sector, this can include:

A specialist transcription service will recognise these immediately - they will know what you mean without needing clarification, which makes the process quicker and more accurate.

Risks of Using a Non-Specialist

A non-specialist service may still be able to type your dictation, but there can be drawbacks.

These include:

This is something we see regularly when clients switch to us.  Often, the document has been typed correctly in parts but lacks the consistency and understanding needed for professional use.

If you are unsure what goes into producing a well-structured document, it is worth understanding the role of an audio typist and how much more is involved than simply typing.

Benefits of a Property-Focused Transcription Service

Using a specialist service in your industry offers clear advantages.

Accuracy from the Start: There is no need to explain terminology or correct misunderstandings.

Consistent Document Quality: Reports are formatted correctly and follow expected structures.

Faster Turnaround: Less time is spent questioning or second-guessing content.

Easier Workflow: You can dictate naturally, without worrying about how something could be interpreted.

At BackupTyping, our team has worked within the property industry for many years and we understand the types of documents you produce and the standards expected, which allows us to deliver work that is ready to use.

How to Choose the Right Transcription Provider

When selecting a transcription service, consider:

Choosing the right provider from the start will save time and avoid frustration later.

Conclusion

While many transcription services can type your dictation, not all will understand it.

A specialist transcription service offers greater accuracy, consistency and efficiency, particularly in technical industries such as property.  If you are looking for a reliable solution that fits seamlessly into your workflow, working with a specialist provider makes a clear difference.

For a broader understanding of how this fits into your day-to-day work, see our guide to audio transcription for chartered surveyors.

If you are preparing property reports and considering outsourcing transcription - you need a service that understands your industry, BackupTyping can help.  Send us your dictation and see the difference a specialist service can make.

BackupTyping provides a fast, accurate and experienced transcription for property professionals - saving you time and money. Call us on 020 7096 1663 to find out how we can help you.