per dictation minute
Received up to 3pm
Returned within 2 hours, same day
Up to 30 minutes Transcription guaranteed to be returned within 2 hours. Dictation over 30 minutes will be worked on urgently and returned as soon as completed. 
Urgent dictation received after 3pm will be moved to 
Overnight service.

Same Day


per dictation minute
Received up to 2pm
Returned before 6pm, same day
Dictation received after 2pm and before 3pm will be worked on as soon as possible. Dictation received after 3pm will be moved to  Overnight service.

Overnight &


per dictation minute
Received after 3pm weekdays/anytime Weekend
Returned by 10am the following day
If weekend work is not required before Monday please send as 24 Hours to avoid weekend charges. If you require any other level of service over the weekend please contact us via email.

24 Hours


per dictation minute
Returned within 
24 hours
Work will be returned within 24 hours from receipt of dictation. 

This is a 24 hours a day service.

Charging information

  • Invoices listing each job transcribed are issued at the end of the month
  • Payment terms: 14 days from date of invoice
  • Minimum charge of 4 dictation minutes per job received
  • We will contact you if dictation is unclear as additional time may be required
  • Charges are per dictation minute rate
  • Charges only made for work carried out

Please contact us if you have any queries, or special requirements for Transcription– we are here to help.

Here when you need us – on standby when you don’t

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Registered Office: 424 Margate Road, Ramsgate, Kent, CT12 6SJ