Recommendation creates opportunity for BackupTyping’s property report transcription services

Backup Typing has been providing audio typing transcription services for Tuffin Ferraby Taylor for two years. The business needed a robust solution to assist them with peaks in demand for secretarial cover.

The audio typing cover we at BackupTyping provide was required for a number of reasons – some of the secretarial staff were part-time, cover for normal busier peaks in workload, holiday cover and, at month-end, the secretarial staff were needed for other duties such as invoicing, which invariably takes them away from typing property reports for a couple of days.

Therefore, flexible support was needed to supplement their secretarial staff with professional transcription services that could be called upon confidentially, quickly and efficiently by all involved in the process.

History of audio typing transcription services for Tuffin Ferraby Taylor

Our services to the company came about from a senior member of staff who had used BackupTyping at their previous employment to deal with the same peaks in demand for confidential, quality and rapid turnaround services.

The member of staff very kindly recommended us to Christine Keates-Lewis, the Creative HR & Operations Manager.

As this was a direct recommendation from a colleague Christine was happy to approach BackupTyping having discounted other outsource transcription service companies.

With the events of the last 12 months and a complete change in working environments that has prevailed for many businesses, TFT wanted to enhance their infrastructure knowing that they could rely on the services of BackupTyping for professional, knowledgeable and experienced audio typing requirements.

A changing market requires a fluid approach to property report transcription requirements

This is a very typical outcome of the current changes many businesses are having to make. The unpredictable market means that the sector is requiring a more fluid approach to generating property reports. BackupTyping are able to provide that support with an efficient and dynamic range of services to meet the continued demands of the industry and our clients.

Can I record Microsoft Teams meeting?

With the new way of working and meetings needing to be conducted virtually, the use of Microsoft Teams has skyrocketed as we are no longer able to sit down around a table.

By now everyone knows the advantages of using Teams rather than a conference call but did you know you can record your meeting?

Obviously this is great to give you a reminder of what was said but where this facility really comes into its own is if the meeting needs to be transcribed.

Whilst typists are used to having a dictaphone placed in the middle of a meeting, the record button pressed and everyone talking, problems would often be encountered with being unable to distinguish one speaker from another especially with similar accents.

Ask any typist and they’ve all encountered this, and it can be frustrating as we want to make a complete record of that meeting.

But with Teams, being able to see the individual participants is a godsend as we can match a voice and face, and ensure an accurate account of the meeting.

To start recording, go to the meeting controls and select More options - Start recording.

To stop recording, go to the meeting controls and select More options - Stop recording.

The recording is then processed and saved to SharePoint if it was a channel meeting or OneDrive if it was any other type of meeting.

Note: guests and external attendees can only view the recording if it’s explicitly shared with them.

Microsoft Teams is able to be transcribed via Express Scribe with the video recording, though sadly not with Olympus software. So, if you need a meeting to be transcribed you need to ensure your typist has Express Scribe (which we do at BackupTyping). The meetings can be played back with a media player but this does not give you the ability to stop and start, which Express Scribe does.

BackupTyping provides a fast, accurate and experienced transcription for property professionals - saving you time and money. Call us on 020 7096 1663 to find out how we can help you.