More Than Typing: When Microsoft Word Needs Sorting Out

When Word misbehaves...

We received an email from a client recently that rather neatly sums up something we've been doing at BackupTyping for years.

It said:

“Minutes attached – please could you sort the formatting out – delete surplus rows, re-number etc etc. NB: main renumbering also required as I removed a whole section (I think 13 or 14?).”

And that was it.

No lengthy explanation. No apologies for the state of the document. Just a request to sort it out.

Exactly the sort of thing we're here for.

You don't have to start with a recording

When people think of BackupTyping, they often think of audio transcription. Fair enough. We've been transcribing dictation for chartered surveyors for over 25 years.

But we've always done considerably more than typing.

Sometimes a client has already prepared the entire document. The words are there, the content is correct and all that's left is the formatting.

Unfortunately, all that's left can turn into quite a job.

In this case, a section had been removed from the minutes. That meant the remaining sections needed renumbering, surplus rows needed deleting and the document needed tidying up.

Simple enough in theory.

In practice, anyone who has spent much time working with Microsoft Word will know that deleting one section doesn't always mean the rest of the document politely rearranges itself.

One little amendment...

You remove Section 13.

Now Section 14 needs to become Section 13. Every section after that needs updating, along with any associated numbering.

Perhaps there are tables involved. Some rows are no longer required. Others need adjusting.

Then you discover that the spacing has changed, a heading has moved and the layout isn't quite what it was before.

None of it is particularly complicated if you know your way around Word, but it takes time. And if you don't work with complex documents every day, it can be surprisingly frustrating.

We know how to make them behave.

Send us the document as it is

You don't need to spend half an hour trying to fix the numbering before sending it over.

You don't need to make the document look presentable first.

And you certainly don't need to dictate the entire thing again.

Just send us the Word document and tell us what needs doing.

We can help with removing unwanted rows, correcting numbering, adjusting tables, sorting out headings, applying amendments and getting the layout back into shape.

If something isn't clear, we'll ask rather than making assumptions about what you intended to remove or change.

And this isn't limited to meeting minutes.

We regularly work with building survey reports, schedules of condition, schedules of dilapidations, photographic schedules and other property documents that need a bit of attention.

More than typing. Always have been.

There's a lot of discussion at the moment about how AI and other technology are changing document production.

They certainly are.

But whether your document started life as a recording, an AI transcript, handwritten notes or something you've typed yourself, there's often still work to do before it's finished.

And sometimes the job is simply to sort out a document that has developed a mind of its own.

That's where our experience comes in.

So next time you're staring at a Word document wondering why the numbering has gone wrong, the tables have moved or the formatting refuses to cooperate, remember that you don't have to sort it out yourself.

Send it to BackupTyping. We know how to make Word behave.

Call BackupTyping on 020 7096 1663 or email if you'd like to discuss what you need.

AI Has Typed Your Report. Are You Actually Finished?

AI typed it. Now what?

AI can produce a transcript remarkably quickly. What it can't necessarily produce is the report you actually want to send to your client.

There is a difference.

If you dictate a report and run the recording through AI or speech-to-text software, you can have pages of text on your screen within minutes. That is undoubtedly useful. We aren't going to pretend otherwise.

But then comes the less exciting bit.

Has it heard everything correctly? Has it understood the surveying terminology? Are your instructions sitting in the middle of the report as though you intended your client to read them? Is the document in your company template? Are the headings, tables, photographs and numbering where they should be?

And, most importantly, who is going to sort all that out?

Don't spend an hour preparing it for us

We occasionally come across the assumption that if a surveyor has used AI to produce the first draft, they need to correct and tidy it before sending it to BackupTyping.

You don't.

In fact, if you spend an hour listening back to the recording, correcting the transcript and tidying the document before sending it to us, we've rather missed the point.

Send us the unchecked AI transcript together with the original audio.

We can listen to your recording, check the transcript against what you actually dictated and format the document into your usual company template at the same time.

If something isn't clear on the recording, we'll query it rather than taking an inspired guess.

AI can make very convincing mistakes

One of the problems with AI transcription is that an error doesn't necessarily look like an error.

A misspelt word is easy to spot. A perfectly ordinary word that happens to be the wrong word can sail through a quick read without attracting any attention at all.

The same applies to figures. Fifteen and fifty are both perfectly respectable numbers. Only one may be the number you actually dictated.

Property terminology adds another layer. BackupTyping has specialised in work for chartered surveyors since 1999, and our typists have previous senior level experience within chartered surveying organisations. That doesn't make us surveyors, but it does mean an odd looking piece of surveying terminology is more likely to make us stop and listen again.

That human check still matters.

What about your instructions?

Surveyors don't always dictate pristine paragraphs of report wording.

You might say:

“Put that under External Elevations.”

“Insert photograph 17 here.”

“Actually, scrap that last sentence.”

“New paragraph.”

A human typist knows those are instructions.

AI doesn't always get the memo.

If an instruction has ended up sitting cheerfully in the middle of your report, we can deal with it when checking the transcript against the recording.

Use AI. Just don't create another job for yourself

We aren't anti-AI. If a piece of technology saves a surveyor time, use it.

What doesn't make much sense is using technology to save 30 minutes and then spending an hour correcting, formatting and generally wrestling with the result.

The way reports are produced is changing and the way you use BackupTyping can change with it.

You can still send us ordinary audio for transcription, just as clients have done for years. Or you can send us the AI output and original recording and let us take over from there.

Already have an AI-generated report sitting on your screen waiting to be checked? Send us the transcript and the original audio. You don't need to tidy it up for us first.

Call BackupTyping on 020 7096 1663 or email if you'd like to discuss what you need.

Here’s What Specialist Property Transcription Can Offer

Specialist Property Transcription

By Jack Day

Are you a chartered surveyor looking for transcription and related services? BackupTyping is here to help. We’ve been providing transcription services for chartered surveyors since 1999 and all of our typists have previously worked at senior levels within chartered surveying organisations.

We understand that the amount of support required can vary from one day to the next. Sometimes a report is needed urgently, while other work can wait until the following day. Our four turnaround options reflect this, with 2 Hour Urgent, Same Day, Overnight and 24 Hour services available depending on when you need the completed work.

With decades of experience in the field, here are some of the ways we support chartered surveyors with transcription, formatting and document production.

Our Experience

We have been working with chartered surveyors for decades. We work exclusively in the property field and all of our typists have worked at senior levels within chartered surveying organisations.

When it comes to transcription, we are fully aware of the specialist terminology used within chartered surveying. Whether it’s slang or jargon, we understand it and are ready to transcribe it accurately.

Our team is familiar with how surveyors communicate and the terminology commonly used within property reports. We are accustomed to various accents and dialects, which can be particularly useful when working with recorded dictation.

Our transcription services range from site notes to expert determinations and many other types of surveying documents. We work exclusively within the field and are committed to providing a quality service.

If you'd like to know more about how the process works, read our guide to audio transcription for chartered surveyors.

Our Work Rate

We work whenever you need us and are on standby when you don’t.

Whether you intend to use our services daily, monthly, annually or at any other frequency, we will provide our services.

Our four-tier system is designed to account for this. We offer an Urgent service with a two-hour turnaround, Same Day, Overnight and 24 Hour services, allowing you to choose the turnaround that suits each individual job.

Regardless of the selected timescale, we complete the transcription to the same standard.

We work at the pace you require, not the pace we prefer.

Our specialist focus is on supporting chartered surveyors and other property professionals. BackupTyping has been providing specialist property transcription and document production services since 1999.

Our Services

Below is a list of some of the documents we type and format daily. This is not exhaustive:

Schedules of Dilapidation
Schedules of Condition
Valuation Reports
Minutes
Site Notes
General Correspondence
Independent Expert and Arbitration Award Reports
HomeBuyer Reports and RICS Home Surveys

For more information about the different levels of home surveys, read Jack Day's article Why You Should Get a HomeBuyer Report or Home Survey.

These are just some of the surveying documents our typists regularly work with.

More Than Transcription

In addition to transcription, we also provide formatting, reformatting and copy typing.

For formatting, we type the dictation into your company template and format the text as we go to ensure accurate transcription and presentation to your specification. This allows the document to be produced in the required format as part of the transcription process.

For reformatting, we restructure your report to fix issues such as inconsistent fonts and headings, numbering, excess lines and page breaks.

For copy typing, we can rapidly convert your pre-existing written documentation into a digitised, fully editable format. This can be particularly useful for scanned leases and other property documents that need to be recreated as editable Word files.

BackupTyping focuses on the customer first with our range of services and flexible turnaround options.

Report production involves considerably more than simply getting words onto a page. You can read more about the importance of professional report formatting.

Need More Information?

We have been providing property transcription and document production services since 1999, and our testimonials include feedback from both past and present clients.

Whether you need something back urgently within two hours, later the same day, overnight or within 24 hours, you can select the turnaround that suits the particular job. There is no requirement to use us every day. Some clients send regular work while others use us when workloads increase or additional support is needed.

You can find further information about our services, turnaround options and pricing throughout our website.

Here when you need us, on standby when you don’t.

BackupTyping has been working with chartered surveyors across the UK for over 20 years. If you’d like to try our service, contact us by email or call 020 7096 1663, and download our free dictation app to send your first job.

Jack Day's The Importance of Being Clear

By The Importance of Being Clear

by Jack Day

If you’re a chartered surveyor with any experience then you’re probably aware of the importance of quality dictation. Your surveying results need to be recorded for transcription so it is vital to have a good grasp of how to dictate effectively.

As property surveyors are not always public speakers, the key principles of quality dictation may not have been explained during job training. So if you’re a chartered surveyor who’s unsure how to dictate effectively the required information, we’re here with some expert advice broken down into four key points.

Clarity

Before commencing dictation it is important to state the title and/or subject of the document at the beginning. This lets us know when the dictation formally starts and tells us the title and what to save the document as. Without having the title or subject spoken at the start, we may not have the correct name to save the file as.

After you’ve actually begun dictating, it is vital to remember to deliver the dictation clearly. Speak clearly and enunciate your words while maintaining a consistent volume and speed. Mumbling your dictation or speaking too softly can make it harder for us to determine what words we’re supposed to be transcribing.

Try to maintain a consistent volume and pace so the transcriber can keep up with the described content. Typists often work best when there’s a rhythm to maintain and this can be helped with consistent pacing and appropriate use of pauses and intonation to convey sentence and paragraph breaks.

To keep the recording itself clear, keep the microphone reasonably close but not touching and speak towards it, while following the guidance for the particular device or dictation app you are using. This helps prevent your voice from becoming too quiet or being drowned out by background noise.

It is also advised to dictate in a relatively quiet area to stop external noise from affecting the recording. When recording dictation for transcription, either do so within a quiet space or pause your recording during times of heightened noise.

Sitting next to the coffee steamer in a cafe, for example, is generally not recommended.

Property typists are specialists at transcription, but they are not audio engineers or trained to decode scrambled messages.

Good quality audio also makes the transcription process considerably more efficient. You can read more about how the process works in What Is Audio Transcription for Chartered Surveyors?.

Specificity

When dictating, it is important to indicate what formatting will be used in the document. Though you may choose to entrust some of this to the transcribers, it is recommended that you specify formatting instructions as you dictate to help outline how the finished document is intended to look.

This can prove especially useful when dictating longer documents with many headings and multiple sections that need to be labelled.

When stating which sections are intended as headings, please say “heading” beforehand to signify this to the transcriber.

If you’re dictating a list, please structure it into numbers or bullet points and clearly indicate when each item in the list starts and ends. This can be done with a simple pause. This helps keep the listing order comprehensible in the audio and allows the typist to correctly format it.

While reciting the list, also be sure to fully enunciate the numbers to prevent the typist from potentially mishearing anything.

Clear instructions are particularly important when a dictated report needs to follow an established layout. We look at this further in Why Report Formatting Matters More Than Most Businesses Realise.

Jargon

When dictating the results of a property survey, you may come across words and phrases that are rarely used in other contexts. While property typists are already familiar with the jargon employed within their field, you may also need to dictate complex or uncommon terms.

If you have come across a term you are unfamiliar with or are listing names of streets, buildings or people that are spelled unusually or are difficult to pronounce, we would advise simply spelling the word out rather than risking it being misunderstood.

Property typists are familiar with the important terms used within chartered surveying and will understand most standard surveying terminology.

With names, addresses and unusual terms, however, it can be safer to spell them out. Mispronouncing or mishearing a name could result in inaccurate information appearing in the transcription.

As many names and titles in the English language are not spelled the same way they are pronounced or may use a different spelling than the standard version of the name, simply spelling out certain names can actually prove more effective for transcribers than speaking them as they’re pronounced.

When faced with dictating acronyms or abbreviations, it is generally better to say the full term the first time it is used, particularly if there is any possibility of ambiguity.

Collaboration

Property typing is by nature a collaborative effort, with the typists themselves transcribing the dictation sent to them by their clients. The final key principle of dictation within the field is therefore collaboration between the surveyor providing the dictation and the typist producing the document

As the dictator you are one part of the equation and can make adjustments to help the process work effectively.

In addition to providing formatting instructions, it is recommended to provide specific formatting and layout requirements in your brief and to provide a style guide where appropriate to ensure consistency between documents.

If later edits or revisions are desired, please provide clear instructions on what is to be altered from the original version - typists are not psychics who can predict what you want without it being said.

Continuing with the fact that this is a collaborative process, building a good relationship with your typists is highly recommended. A typist who becomes familiar with a client’s terminology, templates, preferences and working methods can provide a more consistent service.

This is also one of the advantages of using specialist property typists rather than treating transcription as a general administrative task. See Fee Earner or Typist? Why Outsourcing Typing Works.

When dictating sensitive or potentially confidential information it is even more important to know that appropriate confidentiality and security measures are in place. Sensitive information should be handled through secure systems and by people working under appropriate confidentiality obligations.

As the surveyor, you should also be confident that your communication is being sent through secure channels. If the information is meant to be secure, it is expected to remain that way.

A typist who is familiar with your company's approach to dictation will also generally produce quicker and more accurate results. While it is still advised to provide your typist with details of each document's specific style requirements and to indicate the formatting instructions within the recorded dictation, having a property typist who already knows your company's standard procedure for style and formatting can help expedite the transcription process.

Conclusion

In the beginning dictation can seem like a cumbersome or draining task, but hopefully following these steps will ensure that you find the process of recording speech a simpler and more rewarding task instead.

We have been providing property transcription for over 20 years and consider this guide to encompass the primary tenets of quality dictation for chartered surveyors.

Remember to speak with clarity, employ specificity, correctly use jargon and work in collaboration. Keep those four tenets in mind and we’re sure you’ll do great.

Here when you need us, on standby when you don’t.

BackupTyping has been working for chartered surveyors across the nation for over 20 years. If you’re interested in collaborating with experienced specialist property transcribers, contact us by email or 020 7096 1663 now and download our free dictation app to try our service for yourself.

Buying a Property? Here’s Why You Should Get a HomeBuyer Report or Home Survey first

Why you should get a HomeBuyer Report or Home Survey?

By Jack Day

Whether it’s your first or your tenth property purchase, a home survey is important because it helps you understand the condition of the home being purchased. While it is not legally required in England and Wales, it is highly recommended because it can identify defects, risks and issues that may affect your decision or the price you are prepared to pay. Without a proper survey, you may discover defects or repair costs that you were not aware of when making your offer.

What is a HomeBuyer Report?

You may still hear the term HomeBuyer Report or Home Buyers’ Survey. RICS now calls this a Level 2 Home Survey. It is one of three levels of RICS Home Survey.

A mortgage valuation is a basic check carried out for the mortgage lender to make sure the property provides adequate security for the money being lent. It is for the benefit of the lender and is not the same as a survey for the buyer. A Home Survey provides the buyer with an expert account of the property’s condition and highlights visible defects, risks and issues that may need further investigation.

This is important because a property’s condition can be a major negotiation tool during the home purchasing process and a primary driver behind the final buying decision. A home that requires significant repair work may justify a lower offer because of the cost involved and could potentially deter the buyer from purchasing it in the first place. Because of this, a survey can provide vital information for the aspiring homeowner.

The three levels of RICS Home Survey

RICS Level 1 Home Survey, previously called a Condition Report, is the most basic of the three levels. It describes the condition of the property, identifies risks and potential legal issues and highlights urgent defects. It is generally aimed at conventional properties built from common materials and in good condition.

RICS Level 2 Home Survey, previously called a Home Buyer Report or Home Buyers’ Survey, is more detailed. It is generally suitable for conventional properties in reasonable condition that are simple in form and layout. It includes advice on defects and on maintenance or repairs that may be required. A Level 2 can be provided as a survey only, or as a survey with a market valuation and insurance reinstatement figure.

RICS Level 3 Home Survey, previously known as an RICS Building Survey, is the most comprehensive option. It provides an in depth analysis of the property’s condition and includes advice on defects, repairs and maintenance options. It is generally recommended for large, older or run down properties, unusual or significantly altered buildings, or where major works are planned.

At BackupTyping, HomeBuyer Reports and other survey reports are among the documents our specialist property typists regularly work with. For more about how surveyors turn site observations and dictation into finished reports, see What Is Audio Transcription for Chartered Surveyors?

When do you need one?

There is no legal requirement in England and Wales for a buyer to obtain a Home Survey before purchasing a property. However, it is strongly recommended. The usual time to arrange one is after your offer has been accepted and before you make a legal commitment to buy.

A survey can make you aware of defects and other issues that could affect the property’s condition, repair costs or value. If problems are found, you may decide to investigate further, obtain quotations for repairs, renegotiate the purchase price or even decide not to proceed.

If you’ve decided to arrange a survey, you can use the RICS Find a Surveyor service to find a suitable professional.

Why should you use an RICS surveyor?

If you’re wondering why you should use an RICS surveyor, the reason is straightforward. RICS Home Surveys are carried out by RICS members in accordance with the RICS Home Survey Standard. Individual RICS surveyors may use the designations AssocRICS, MRICS or FRICS, and the surveyor should have relevant experience of the type, age and construction of the property being inspected.

Where the service includes a valuation, the surveyor should also be an RICS Registered Valuer. RICS members and regulated firms work to professional standards designed to provide a consistent and impartial service.

The surveyor provides the professional assessment, but the finished report also needs to present that expertise clearly. We look at the document production side in Why Report Formatting Matters More Than Most Businesses Realise

Conclusion

If you’re buying a property in England or Wales, a Home Survey can give you important information before you make a legal commitment to buy. It can identify defects, highlight areas that need further investigation and help you understand potential repair and maintenance costs.

Having the correct information about the condition of the home can significantly alter negotiation. A buyer with the right information can consider whether the agreed price still reflects the condition of the property, negotiate where appropriate, or simply decide to explore other options for their next home.

The important thing is to choose the right level of survey for the property. What many people still call a HomeBuyer Report is now the RICS Level 2 Home Survey, while Levels 1 and 3 provide different levels of detail depending on the property and the buyer’s needs.

For surveyors producing reports like these, outsourcing the typing and document-production stage can also save valuable professional time. Our article Fee Earner or Typist? Why Outsourcing Typing Works looks at this in more detail.

Here if you need us, on standby if you don’t.

BackupTyping has been working for chartered surveyors across the nation for over 20 years. If you’re interested, contact us by email or call on 020 7096 1663 now. You can also download our free dictation app to try our service for yourself.

Find A Surveyor

Property Typing Jobs: Do You Have the Skills?

Fast Fingers? Property Typing Could Be the Job for You

What does it actually take to become a professional property typist?

Are you a fast and accurate typist? Do you like the idea of working from home rather than spending your mornings sitting in rush-hour traffic? If so, property typing could be worth considering.

Property typing involves turning audio dictation from chartered surveyors into accurate, professionally formatted documents. Building surveys, valuation reports, Schedules of Dilapidations, Schedules of Condition and site notes are just some of the documents you might encounter.

But listening and typing is only part of the job.

First Things First: Can You Type?

You need to be able to type quickly. At BackupTyping, our property typists are required to have a minimum typing speed of 80 words per minute.

But speed on its own isn't enough.

There isn't much point in typing 100 words per minute if you then spend the next half an hour correcting what you've written. Accuracy, spelling, grammar and attention to detail matter just as much.

You also need to be able to listen and type at the same time, recognise when something doesn't look or sound right and go back to the original audio when necessary.

A good property typist is fast. A very good property typist is fast and accurate.

You'll Need to Speak Surveyor

Not literally, of course, but property typing comes with its own vocabulary.

Chartered surveyors regularly use terminology that somebody without property experience may rarely encounter. Building elements, defects, construction methods, lease terminology and industry abbreviations can all appear within a single piece of dictation.

Knowing the terminology makes the job much easier. Instead of trying to work out what an unfamiliar word might be, an experienced property typist will often recognise it immediately from the context.

That's why property experience matters to us at BackupTyping. All of our typists have previously worked at senior levels within chartered surveying organisations.

If you're interested in the process from the surveyor's side, our guide to audio transcription for chartered surveyors explains how dictated reports become finished documents.

It's Not Just About the Words

Typing the words is only part of the job.

A surveyor doesn't generally want a great block of accurately typed text returned to them. They want a professional document they can actually use.

That could mean working with an existing company template, applying headings and numbering, formatting tables, inserting photographs, sorting out page breaks and following a client's house style.

A strong working knowledge of Microsoft Word is essential. Depending on the work involved, familiarity with Excel and other Microsoft applications can also be useful.

That's where property typing goes beyond basic transcription. The job isn't necessarily finished when the last word has been typed.

You can read more about what is involved in professional report formatting.

What Equipment Do You Need?

The good news is that you don't need to turn your spare room into an office full of specialist equipment.

You will need a reliable computer or laptop, a good internet connection, the appropriate software and somewhere reasonably quiet to work.

A transcription foot pedal is also an important piece of equipment for a professional typist. It allows you to play, pause and rewind audio using your foot while your hands remain on the keyboard.

And, of Course, You Get to Work From Home

For many property typists, this is a big advantage.

There is no daily commute, no rush-hour traffic and no spending money simply to get to and from work. Your journey to work may consist of walking into another room and switching on your computer.

Remote property typing can also give you more control over your working day. Depending on your deadlines, you can often fit the work around children, appointments and other commitments.

But there is an important difference between flexible working and working whenever you fancy.

Flexible Doesn't Mean Deadline-Free

Property transcription can be time-sensitive.

At BackupTyping, our clients can choose 2 Hour Urgent, Same Day, Overnight or 24 Hour turnaround services. If you've accepted work that needs to be returned within a particular timeframe, that deadline matters.

Working remotely therefore requires self-discipline. Nobody needs to be standing over your shoulder, but the work still has to be completed accurately and on time.

You get flexibility, but you still have to get the work back when you said you would.

Is Property Typing for You?

Property typing isn't going to suit everybody.

If you hate sitting at a computer, find detailed documents tedious or don't enjoy listening carefully to audio, it probably isn't the obvious choice.

If you can type at least 80 words per minute, have a good eye for detail, are comfortable using Microsoft Word and enjoy working independently, you're already off to a good start.

Property experience is a big advantage. So is being the sort of person who spots that a heading is in the wrong font, a paragraph number has gone astray or a sentence you've just typed doesn't make sense in context.

So yes, fast fingers matter, but they're only part of it.

You need speed, accuracy, good Word skills, attention to detail and an understanding of the language used within the property industry. You also need to be organised enough to work independently and meet deadlines.

If all of that sounds like your kind of work, property typing could be worth a look.

Interested in Working With BackupTyping?

BackupTyping has specialised in property transcription and document production since 1999. Our typists work remotely and have previous senior level experience within chartered surveying organisations.

If you're an experienced property professional with excellent Microsoft Word skills and a typing speed of at least 80 words per minute, we'd be interested in hearing from you.

Contact BackupTyping to introduce yourself and tell us a little about your property experience and typing background.

AI Can Help Surveyors Prepare Reports. Experience Still Matters.

There’s a great deal of discussion about how AI will change the surveying profession. Some people are enthusiastic and others are understandably cautious.

We’re interested in how it can make the everyday work of preparing property reports easier. But there is one important distinction worth making.

Producing a report and providing professional surveying advice are two very different things.

What AI Can Help With

AI-assisted tools can help surveyors organise notes, prepare initial drafts, transcribe dictation and gather information.

They can also help with repetitive administrative tasks that would otherwise take up valuable time.

For a busy chartered surveyor, that’s potentially very useful.

However, AI-generated information still needs checking. We’ve explored the practical side in Using AI for Survey Reports? Here’s Where Human Support Still Saves Time.

The Surveyor’s Experience Is the Valuable Part

A client instructs a chartered surveyor because they need professional advice. They want someone who understands buildings, recognises defects, interprets evidence and can explain the implications of what they’ve found.

That requires training, knowledge and experience. AI can help organise the information, but it cannot take professional responsibility for the report.

An apparently convincing piece of AI-generated text isn’t necessarily accurate. The surveyor still needs to assess the findings, verify the information and approve the final document.

Where We Fit Into the Process

Our role is different again. We don’t write surveying reports or provide technical advice. We take the material supplied by the surveyor and prepare it into the required document.

That might mean transcribing an audio recording, formatting an AI-assisted draft or producing a detailed building survey in the client’s existing template.

Our experience with property terminology and specialist documents helps us identify wording that may need clarification, but where a technical decision is required, we refer it back to the surveyor.

Using Everyone’s Skills Properly

There’s an opportunity here to make report production more efficient without compromising professional standards.

The surveyor provides the expertise. AI can assist with drafting and administrative tasks. BackupTyping can take care of transcription, formatting and document production.

If you’re introducing AI into your report-writing process and need help with the finished documents, contact BackupTyping on 020 7096 1663 or hello@backuptyping.co.uk.

What Does a Property Typing Company Actually Do These Days?

If you search online for a property typing company, you’ll find plenty of businesses offering audio transcription and that’s certainly part of what we do.

But it doesn’t really describe the full service anymore.

For many of our clients, typing is only one part of the work they send us.

From Dictation to Finished Document

Traditional transcription is a straightforward yet professional skill. You dictate a report, send us the recording and we prepare the document in your chosen format.

At BackupTyping, we work with chartered surveyors and other property professionals who need accurate transcription and reliable turnaround times. Our earlier article What Is an Audio Typist? explains why industry experience matters.

But not every assignment begins with a recording. Some clients send us handwritten notes, others send scanned documents that need converting into editable Word files. Increasingly, we’re receiving drafts produced using speech-to-text.

The starting point may be different, but the requirement is usually the same: a professionally prepared document.

More Than Audio Transcription

Our property typing services include document formatting, copy typing, photographic schedules and specialist report production.

We can work with your existing Word, Excel or PowerPoint templates, maintaining your preferred headings, layout and formatting. That consistency is particularly important for larger firms where reports may be prepared by several surveyors but need to follow the same company standards.

We also provide proofreading and quality checks as part of our document production process. Where something is unclear or needs technical confirmation, we will refer it back to the client rather than making assumptions.

Working Alongside Your Existing Team

Outsourcing doesn’t have to mean handing over everything. You might have an excellent in-house administrator but need additional help during busy periods.

Perhaps your surveyors prefer preparing their own drafts but would rather someone else dealt with the formatting. Or you may have a particularly large dilapidations schedule that needs producing quickly.

We can work alongside your existing arrangements without expecting you to change the way your business operates.

A Specialist Service

We’ve worked in property transcription and document production for more than 25 years. Our typists are familiar with the terminology, document types and formatting requirements used throughout the property industry.

We’re not here to tell you how to prepare your reports. We’re here to help you get them finished.

If you’re looking for a property typing company that understands surveying documents, call BackupTyping on 020 7096 1663 or email at hello@backuptyping.co.uk.

Who Is Formatting Your AI Reports? And How Long Is It Taking?

AI can produce a surprising amount of text in a very short time. For surveyors using speech-to-text and AI-assisted report writing, that’s an obvious advantage.

But there’s something we keep coming back to. Who is formatting all these reports?

The Part Nobody Talks About

Imagine you’ve finished a building inspection and used speech-to-text to prepare your initial report. You’ve got the content, you’ve checked it and made the necessary corrections.

Now it needs to keep to your firm’s report template. The headings aren’t quite right, the spacing has gone peculiar, a table has moved onto the next page and then the photographs need inserting.

Before long, you’re spending an hour doing something you thought the technology was going to save you from. Sound familiar?

Your Time Is Still Valuable

Chartered surveyors spend years developing their professional knowledge. Their clients are paying for that knowledge, their judgement and their experience.

Spending the afternoon wrestling with Microsoft Word probably wasn’t part of the plan. We explored the cost of this in Fee Earner or Typist? Why Outsourcing Typing Works.

It may be worth considering whether professional document formatting services could take some of that work off your desk.

We Can Work With What You’ve Already Produced

You don’t have to send us an audio recording. If you’ve used speech-to-text to produce a draft, we can work from that. If you’ve prepared the report yourself but need it formatted into your existing template, we can do that too.

Our team works with property reports, building surveys, dilapidations schedules and other specialist documents. We understand the importance of following a firm’s established layout and producing consistent documents.

We won’t pretend to replace the surveyor’s technical judgement, that remains with the person preparing and approving the report. Our job is to make sure the document is properly presented and to flag anything that needs clarification.

For a closer look at this workflow, see Using AI for Survey Reports? Here’s Where Human Support Still Saves Time.

Perhaps It’s Time to Change the Process

AI may reduce the time spent preparing a first draft but there’s little benefit if all that saved time is spent correcting formatting afterwards.

Prepare your report using whichever method suits you, then send it to BackupTyping for document production.

Already using AI or speech-to-text? Send us your draft and let us take care of the formatting.

To speak to a human call 020 7096 1663 or email us hello@backuptyping.co.uk.

Why Small Formatting Problems Can Cost More Time Than You Think

Why Small Formatting Problems Cost More Time

Most formatting problems don't begin when a report is finished. They begin long before that.

A template that has been copied and amended over several years.

A heading that has been manually changed.

A section copied from an older report.

A photograph inserted slightly differently from the last one.

None of these changes seems important at the time. They solve today's problem and allow the report to be completed.

The difficulty is that they rarely stay as individual problems. Over time they accumulate, and before long every report requires small formatting adjustments that nobody really notices. A few minutes here, another minute there. Individually they are insignificant. Collectively they can become part of every report your practice produces.

The Hidden Cost Isn't Appearance

When people think about document formatting, they often think about presentation.

Will the headings all look the same?

Is the spacing consistent?

Does the report look professional?

Those things matter, but they are not the biggest cost.

The real cost is time.

Every manual adjustment interrupts the production of the report. Instead of concentrating on the content, someone is correcting numbering, moving photographs, adjusting spacing or rebuilding a contents page that should have updated automatically.

Those interruptions might only last a minute or two, but they happen repeatedly. That time soon adds up.

Good Formatting Starts at the Beginning

Formatting is often thought of as one of the final stages of producing a report.

In reality, good formatting starts with the template itself.

A well-designed template does much of the work automatically.

Heading styles remain consistent.

Numbering updates correctly.

Contents pages refresh in seconds.

Page layouts behave predictably.

Photographs sit where they are expected to.

Instead of correcting formatting throughout the report, the template quietly works in the background.

That is one reason many practices find it worthwhile to review their report templates periodically rather than simply adding another amendment each time requirements change.

Small Improvements Become Large Savings

One formatting issue might cost only a minute. Another perhaps two minutes. Neither seems worth worrying about.

However, survey reports are rarely produced in isolation. A practice producing dozens or even hundreds of reports each month can lose many hours simply correcting formatting that could have been avoided.

Unlike major software projects or wholesale changes to reporting systems, improving formatting often involves lots of relatively small refinements that make everyday report production smoother.

Those improvements are rarely noticed individually but the cumulative effect often is.

Technology Doesn't Remove The Need For Good Formatting

Speech recognition and AI can now produce excellent first drafts. However, the draft still needs to fit the way your practice produces reports.

Templates still need to work correctly.

Formatting still needs to remain consistent.

Automatic numbering still needs to function properly.

Whether a report starts as dictation, speech recognition or AI-generated text, the quality of the finished document still depends on the structure supporting it.

This is why document production remains an important part of the reporting process, regardless of how the first draft is created. Using AI for Survey Reports? Don't Forget the Formatting, explores why document formatting remains essential even as AI becomes part of everyday workflows.

Looking Beyond Individual Reports

One of the advantages of working with survey reports every day is that recurring patterns become easy to spot.

The same heading problems appear.

The same numbering issues return.

The same manual adjustments are repeated again and again.

They are not difficult problems to solve.

They are simply problems that quietly consume time.

Professional survey reports are, of course, built on the knowledge and expertise of the surveyor.

Good document production helps ensure that expertise is presented consistently, efficiently and professionally every time.

The Value of Getting the Small Things Right

Few survey reports are delayed by one major formatting problem. Far more often, it is the accumulation of small adjustments that quietly slows document production.

Each task is minor. Together, they become part of every report.

Taking the time to keep templates well maintained and formatting consistent is not simply about producing a more professional-looking document, it is about reducing unnecessary work, making report production more efficient and allowing surveyors and support teams to spend more time on the work that genuinely adds value.

Sometimes, the biggest improvements don't come from making dramatic changes. They come from removing the small frustrations that have quietly become part of the everyday process.

So why are small formatting problems costing more than you think?

Because they don't happen once. They happen on every report.

For organisations reviewing their report templates, this is often an opportunity to improve more than appearance alone. Well designed templates can make reports easier to produce, easier to maintain and more consistent across the business.

For assistance with your document production call 020 7096 1663 or email.