This policy applies when you visit or use our website, apps and services including transcription services and audio typing and sets out the basis on which we, BackupTyping Ltd, will process any personal data we collect from you, or which you provide to us in the course of using our site.
We strive to embody best practice in good information governance and data protection and transcription services so we want to tell you that:
- The person responsible for data protection and compliance with data protection legislation is Deborah Tantardini and you can reach her on deborah@backuptyping.co.uk.
- If you ever want to know what information we hold about you, you can ask for it (make a subject access request) using the contact details above.
- We are trained in the use and handling of personal information, and we keep all personal information safe, secure and up to date at all times.
- We collect information about you in three ways:
- Directly from your input;
- From your organisation; and
- Through automated technologies.
- The kind of information we hold includes:
- Name and contact details;
- Employer and job title;
- Goods and services provided;
- Payment information, such as bank account details; and
- Comments, feedback and other information you provide to us.
- We also automatically collect the following data, including cookies:
- Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, mobile platform and unique device identifier and other technical identifiers, error reports and performance data;
- Usage data including the features you used, the settings you selected and pages you visited;
- We use cookies for security purposes and to analyse traffic to our site. We also share information about your use of our site with our analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services. For more information please view our Cookie Policy.
- We use personal information for the following reasons:
- Carry out our obligations arising from any contracts entered into between you and us;
- Notify you about changes to our service;
- Send newsletters from time to time;
- Ensure that content from our site is presented in the most effective manner;
- To advise people about our services and invite them to take advantage of what we offer;
- To administer our business and support those who work with us; and
- To comply with legal or regulatory requirements.
- Only employees and sub-contractors of BackupTyping have access to the information we hold about you, as this is vital to the provision of the service to you.
- We do not share information we hold about people with anyone else. For example, we do not buy or sell mailing lists. However, we would disclose information on request to the police or any other statutory authority or regulator who has a reasonable need for these data to effectively conduct their business e.g. criminal investigations.
- We will only keep information about you during the term of our contract and following termination, for 5 years, unless you choose to stay subscribed to our newsletter, from which you can unsubscribe at any time.
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the service or by other means.
- BackupTyping has a robust and comprehensive Data Protection Policy, please ask if you wish to see a copy.
- If you are not happy with how we manage your personal data, you can make a complaint to the Information Commissioner at www.ico.org.uk/concerns or by phone on 0303 123 1113
